Refund policy

Return Policy
We offer a 30-day return policy for all products purchased from our website.

Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Return shipping costs are the responsibility of the customer unless the item is defective or we made an error in your order.

Process for Returns:
To initiate a return, please contact us at service@shoes3d.net with your order number. We will provide you with a return address and further instructions.

Refunds:
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.

Exchanges:
We offer exchanges for size or style issues. Please contact us to arrange an exchange.

If you have any questions about our return policy, please contact us at service@shoes3d.net.